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Frequently Asked Questions - FAQ

In this section you will find help, support and answers to many questions you have about our website, your orders and downloadable products. Click on one of the question links below to find the answer.

• How do I navigate around your web shop?

• Why have I not received my confirmation e-mail?

• What is the difference between a physical CD/DVD product and a digital download version?

• How do I download and install your products? (basic)

• Does your free download manager software work digital download products bought in your shop?

• How can I find the game / software in your shop?

• How does your shop work?

• How do I download the game / software I bought from your website?

• Where can I find the download version of the game / software that I have purchased?

• Where can I find my previous orders?

• How do I log in to my greenstreet-online.com account?

• What is 'My Profile'?

• What are the benefits of a greenstreet-online.com account?

• What is a Digital Download or a Virtual CD?

• How do I enable JavaScript / Cookies in my browser?

If your problem isn't listed click here for our support form Or visit our Greenstreet Online community support forum.